Be Brave Not Safe

Recently, a well-meaning neighbor and new friend of ours handed us a flyer which shared the importance of VOTING NO ON ARTICLE # 5, at the upcoming Town Meeting. The article was prepared by another neighbor, who I don’t think we’ve met, yet…

In summary, the article proposes a change to the appeals process related to the Town Planning Board.

The information presented in the flyer made it seemingly obvious that a vote of NO was the ONLY way to go for a good resident of our fine town.

In fact, I actually scanned the flyer and was preparing to distribute it (hard and soft copy) myself.

Until…I said to myself: “Self, while it does seem that a vote of NO is the obvious choice, based on the information presented in the flyer, I wonder why this change is being proposed.”

At this point, I turned to our town’s website, located the board of selectmen, and launched an email, to ALL of them (individually) which went something like:

Hi [Board of Selectmen],

We haven’t met yet. My wife and I recently moved to the area.

I understand there is going to be an article presented for a vote at next week’s town meeting, regarding changing the process of appeals such that…

On the surface (which is all I know at this point) this seems like we are…

As such, given the limited information I have, I’d be voting NO.

That said, do you know the reasoning behind why this change is being proposed and why it benefits the town and its residents?

At the moment, the benefits are not clear, while the drawbacks are quite clear.

Thanks, and I hope that you have a nice weekend!

Notice that I didn’t go after them with a scathing note about how they are about to destroy our town 🙂

That is exactly the response that someone “could” have after reading the flyer promoting a vote of NO on this change.

To my surprise, not long after I sent the above messages, I received a call from the chair of the Board of selectmen!

He graciously spent 15 minutes with me explaining the reasoning behind the proposed change and why there really is no (negative) impact on the community. In fact, it simply removes a step in the appeals process that is typically unnecessary (and creates negative impact) in the first place.

After I summarized my understanding of his explanation and he confirmed that I “got it” I realized I had “almost” gotten all wound up, and taken action on, something that doesn’t really matter…

I’m absolutely certain that a heated debate will break out at the upcoming Town Meeting over this misunderstanding (as to the true nature and impact of the proposed change).

I shan’t be attending THAT meeting 🙂

Note: If anyone from our fine town is reading this, and would like to learn of my new found understanding of the situation, feel free to let me know. You know where I live 🙂

This is not unlike what I’ve written on media surfing.

As humans, we are too attracted to eye candy in the form of images and headlines that seem to purport a reality and solicit an emotional response, which is either a half truth or a falsehood, spun-up to support somebody’s agenda (or, more innocently, a mistaken understanding of the situation at hand).

In closing, let’s use our noggin. That is, we must do the necessary critical thinking to come to our own intelligent conclusion about the decisions (voting or otherwise) that we are about to make.

Gotta go for now. We need to get some hay for the horses, as they are kicking at the barn door 🙂

Have a great day!

Coincidentally, 2 people in my inner circle recently asked for insight and advice related to corporate acquisitions. This includes:

My oldest son, who works for a high-tech company that just announced it has entered into a definitive agreement to be acquired by a larger firm.
A Chief Information Officer (CIO) friend who joined an organization heavily involved in acquisitions.

Since I’ve worked for firms that have been acquired, and have acquired others, as well as having led numerous post acquisition integration projects on a consulting basis, I have a “bit” of a clue.

In fact, over the years, my company (Customer Centricity) published a number of articles on the topic, which I’ve included at the bottom of this post, for those interested in learning more from a corporate / management perspective.

For those who work for a company being acquired, but don’t play a (huge) role in managing it, this post is for you.

More specifically, I hope to answer the following question / concern:

What is likely to happen “to me” as a result of the acquisition? And, how can I ensure that I come out OK?

The quick answer: That depends.

It depends on a number of things, including, but not necessarily limited to:

The nature of the acquisition
Your department
You

While you may have no control over the first 2 items, you most certainly control the third (you).

More specifically, you control your attitude (keep it GREAT) and performance (keep it HIGH).

If you haven’t noticed already, there are (or soon will be) people absolutely freaking out at the possible outcomes of the acquisition as shared via the water-cooler scuttlebutt.

My advice:

Be NOT one of these people
Pay no attention to the rumor mill and certainly don’t contribute to it

Bottom-line: There is ONLY one constant in life (personal or professional) and that is change. Realize that change is good! And, things ALWAYS work out for the best!

Prior to discussing possible outcomes, at the individual level, let’s talk about the why. Why do acquisitions take place?

The objective of an acquisition is to create a whole (company) that is greater than the sum of its parts.

This could include the acquiring firm achieving one or more of the following, as a result of the transaction (a.k.a., the nature of the acquisition):

Increasing revenue / decreasing costs, since both companies are typically in the same or similar business, performing similar activities, often calling on the very same customer.
Bringing together complementary products/services to augment their existing offerings in the marketplace (i.e., providing one-stop shopping for the customer for similar / related needs, integrated solutions, etc.).
The larger fish (I mean firm) eating the smaller fish (I mean its competition), thus gaining its customer-base and potentially killing off the acquired firm’s offerings altogether.

Know that, at the time the pending acquisition announcement is made to employees, many weeks (or months) have gone into the up-front negotiations and (hopefully) planning for the transaction. And, these announcements typically go out several weeks prior to the deal actually closing. During this time there will be many closed-door conversations as management from both firms discuss what things will look like (post acquisition) and how they will get there (strategy and execution).

At a top-level, I’ve seen these go a few ways (listed below in the order of frequency). The acquiring firm may:

Aggressively strive to fully integrate the acquired firm to, as quickly as possible, present a seamless (one-company / brand) face to the marketplace. And, achieve the revenue gains/cost efficiencies that the acquisition was based upon.
Pull the acquired firm under its umbrella, while leaving the majority of things (people, organizations, brand) in tact, and methodically integrate where it makes sense, over time.
Continue to let the acquired firm operate “pretty much” independently (for a while…)

Now, back to what this could mean to me.

In ALL cases, there will be some form of redundancy. That is, specific roles being performed in both firms which, when combined, can be performed with fewer people.

Put it this way (and to be perfectly blunt)…“If” you are VERY good at what you do, have a great attitude, work exceedingly well with others and are a key contributor to the products/services offered, then the acquiring firm is “very likely” to keep you around.

And, if you fit the above profile, it is quite possible that you will be given a “stay bonus”, as the firm wants to make sure you hang around through, and for some period of time after, the actual integration.

A great place to be 🙂

That said, the math (cost efficiencies to be gained) may simply not work out with the redundant roles remaining in the firm. In this case you will be let go (typically with a parachute commensurate with your years of service to the firm and potentially an appointment with an outplacement counseling agency).

I should also say that I’ve seen the above scenario go the opposite way. That is, the redundant role is filled by the person in the acquired firm because s/he is a higher performer than the one holding the role in the acquiring firm.

Also, a great place to be 🙂

And, “if” you are VERY good at what you do, you will easily be able to land another (often more rewarding) opportunity at another firm.

Have no fear! You have looked for a job before. And, if you need a refresher on doing so, click here.

That said, I should reinforce the fact that, “many” employees will be in “non-redundant” positions and may very well feel little to no impact during the integration.

While you are (I won’t say “waiting”, but) working as details of the upcoming integration unfold, a few good steps you can take include:

Continue to work your tail off (exceed expectations) at your job!
Manage your LinkedIn presence – Establish connections with EVERYONE you work with (in and outside the company), have a good relationship with and, most importantly, respect.
Take inventory of your contributions as they are good resume builders.

Note: Do NOT do the last 2 items at the expense of impacting your performance “on the job.” Remember, now is NOT the time to be observed as someone who is easily distracted.

Your goal is to have others observe you as a rock-solid performer who is not swayed by the winds of change. On the contrary, you are happy to usher it in!

Why? Because, you KNOW you will survive no matter the outcome!

Again, I’ve been through a few (dozen?) of these, and in many of the seats involved. By being intelligent and aware of the nature of integrations, and remaining a high performer on the job, you will sail smoothly through whatever transition this business “event” takes you.

In closing, if you need more inspiration or strategies to continue to improve your performance or attitude, feel free to scour this blog site. There is plenty of content to serve you!

All the best!

p.s. – As promised, following is a list of articles my company published on acquisitions that you may find helpful.

Be Brave Not Safe

"Live YOUR Dream"

Protected: Christmas Letter – 2016

On Critical Thinking – Town Politics

On Corporate Acquisitions – What About Me?