Question Everything!

Who among us hasn’t made a decision or taken action that we’d later regret? I’d suggest that, as a human, we are ALL in that boat.

Want to minimize and/or eliminate this going forward, saving the time, money and tears resulting from regrettable decisions or actions? A key way to do this is to: Question Everything!

My wife and I attend a weekly Bible Study, and we just began a series called Ask It, by Andy Stanley.

Before deciding to skip this post, because you “aren’t religious”, this topic isn’t about asking if what we are about to do is legal, ethical and/or morally right. It involves asking ourselves an even higher level question, as we consider our response to any invitation, opportunity or decision.

In summary, the question to ask is:

In light of my past experiences, current circumstances, future hopes and dreams, what is the wise thing for me to do? – Andy Stanley

An extremely powerful question.

Would you agree that if this question had been asked consistently, earlier in life, we might be in a much different / even better place today?

That said, instead of dwelling on the past, we can make better decisions going forward.

If you’d like to experience Clearer Skies in 2015 (building on a prior post) you are encouraged to view Andy Stanley’s powerful video (Question Everything). It is available free, online, by clicking here, or on the image below.

Here is to making better decisions in 2015, which will increasingly create clearer skies going forward!

Need to See the White of Your Eyes

In a prior post on “How to land that first professional job – The Face-to-Face Interview” I outlined detailed steps to go through when meeting someone.

More specifically, this included the importance of looking the other person squarely in the eye when greeting and speaking with them.

Over the past week I experienced 2 interactions with “professionals” that served to inspire this post.

In both scenarios the individual I was speaking with would not look me in the eye.

The first, oddly enough, was my eye doctor, during a recent appointment.

We were talking about how business was going, my eyesight and corrective lens options (he had the gall to suggest that I am now old enough for progressive lenses 🙂 ), etc.

Instead of looking at me while we were talking he was turned to the side and speaking directly to the wall. So weird. I almost waved my hand in front of his face to see if he was blind, as he was clearly looking in the wrong direction when we should have been eye-to-eye…

The second scenario happened while onsite with a client. A group of us were huddled outside a conference room waiting for our next meeting to begin. I struck up some small talk with one of my fellow meeting goers…

Upon acknowledging my inquiry he glanced in my direction as he gave his response, eye-lids fluttering rapidly. He would not make eye contact.

I have to tell you, in both cases, my first impression was – HE IS HIDING SOMETHING.

Reality: This may or may not be true. It is more likely that they are both self-conscious and uncomfortable looking someone in the eye.

While we are told from an early age to NOT judge a book by its cover, human nature is that we too often do. As such, the trait of not looking another person in the eye during conversation will cause people to doubt, even not trust, you.

So, if making eye contact is difficult for you, get help 🙂

As painful as this may seem, make it a point to make eye contact when greeting someone and maintain the “appropriate” amount of eye contact during conversation.

This does not mean staring wide-eyed at someone and not blinking for the duration of the conversation. It means face the other person, look them in the eye and, as appropriate, glancing away to give thought to what was said and then re-establishing eye contact on an ongoing basis.

Bottom-line: If you want to be acknowledged and respected as a true professional you MUST make and maintain the “appropriate” amount of eye contact. If you don’t do so, whether you are self-conscious (a.k.a. nervous) or truly are hiding something this will serve as a limiting factor for you in terms of your career and/or business.

Let them see the white of your eyes!

Dealing With Team Dysfunction

If it weren’t for all the people involved, doing business, leading projects, etc. would be easy 🙂

Because working effectively with people (and teams) is so crucial, we must deal with team dysfunction.

In response to an earlier post (Competent Collaboration – Part 1) a long-time friend and business associate asked if I had read (or listened to) the book:

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He mentioned that he has referenced it numerous times in his efforts to successfully address team dysfunction in the various organizations he’s been involved.

Since I had not read this book, and because I respect this person’s opinion, I immediately went to Amazon.com to acquire my own audio edition. Then, I jumped on my bike and began listening.

What is really nice about this book is that the principles are shared in the form of a business fable. And, if you are like me (and my experience in Corporate America) you will be able to clearly visualize the reality of the situation, as we’ve all been there.

That is, in the “all too typical” corporate environment individual leaders are striving to meet or exceed their own / individual / functional-area goals. In many cases these individual goals do not necessarily support or line-up with the efforts and goals of their peers, which would serve to support the major objectives of the organization.

The above, and other factors covered in the book, lead to significant team dysfunction.

Not only does the book resonate with typical corporate reality, it clearly lays out a path to reduce / eliminate dysfunction.

By acknowledging and dealing with team dysfunction everyone begins rowing in the same direction, dramatically improving company (vs. individual) results.

If you must work with and/or lead teams of people, this book is a must-read / listen to.

Enjoy!